Shipping Policy

Shipping Policy

Thank you for visiting and shopping at www.nakedgeneration.co.uk​ Following are the terms and conditions that constitute our Shipping Policy.

 Europe update! Please bare with the postal and customs departments as they under a-lot of pressure right now. If you are ordering outside UK you will incur tax and duties once it arrives in your country.

My Website (www.nakedgeneration.co.uk)​ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Domestic Shipping Policy

Shipment processing time

We are a small business and with current UK lockdowns we limit our working days and postal runs. Some orders may take a few extra days to process! Always worth the wait I promise.

All orders aimed to be processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Update this section if your processing time exceeds 2-3 business days.

Shipping rates & delivery estimates.

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Standard

2/3 business days

5.00

Special Delivery

1 business days

£7.50

Overseas*

5-14 business days

£15.00

* Overseas delivery is any delivery outside the U.K

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours, Only if you have paid for a service that includes tracking.

Customs, Duties and Taxes.

Europe update! Please bare with the postal and customs departments as under a-lot of pressure right now. If you are ordering outside UK you will incur tax and duties once it arrives in your country.

My Website (www.nakedgeneration.co.uk)​ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

My Website ( www.nakedgeneration.co.uk)​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.