Shipping Policy

Shipping Policy

Thank you for visiting and shopping at www.nakedgeneration.co.uk​ Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Update this section if your processing time exceeds 2-3 business days.

Shipping rates & delivery estimates.

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Standard

2/3 business days

5.00

Special Delivery

1 business days

£7.50

Overseas*

5-14 business days

£15.00

* Overseas delivery is any delivery outside the U.K

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours, Only if you have paid for a service that includes tracking.

Customs, Duties and Taxes.

My Website (www.nakedgeneration.co.uk)​ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

My Website ( www.nakedgeneration.co.uk)​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.